Refund policy
Return & Refund Policy
At NYASH DEPT., every piece is produced in limited quantities and handled with care. Due to the exclusive nature of our products, all sales are considered final.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please provide:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
If approved, we will provide a replacement or refund at our discretion.
Sizing
Customers are responsible for reviewing sizing information before placing an order. Please refer to our sizing guide prior to purchase.
Returns or refunds will not be issued for incorrect size selection.
Order Changes & Cancellations
Orders may not be modified or canceled once they have entered production or fulfillment.
Lost or Stolen Packages
NYASH DEPT. is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the carrier.
Contact
For questions regarding an order, please contact our customer support team through our website contact page or E-Mail Nyashdept@gmail.com include your order number.